^^^
Everything he said except #9. Let's get all of these crazy user interface issues resolved first.

maybe it is me, but on the old site, all i had to do is right click on the player to make notes
i looked everywhere how do i make notes on the other players
thanks

the reason i played here all the time was because i liked i..bring back the old way or i for one am out....this sucks...

Everything he said. Especially #1,2,3,6 & 10!

I know its just the beginning, but I have to ask this: What is the anticipated average amount of players at night (PT time). Right now as I type I see 4 possible tournies, and 351 people sitting in Cash games.

Trust me I understand that everything is being done to continue us US players the ability to play, but with the broad range of bankrolls that the original FCP Members have, 351 people on late nite is not a good thing.

Also I support CFINNS suggestions on the changes that need to be made.

Please let us know on what future plans and projected numbers are as soon as possible, this will help us all sleep better at nite.


Long Live FCP!

Chaos

Asking for things like this is unreasonable.

I think the point of this thread is to focus on issues with the software/program.
If they can work that out and turn this in to a kick as.s poker site, the traffic will take care of itself.

I must say I don't think it looks promising at this point, and I deposited, and then cashed out on the very same day, leaving in only a minimal amount in case any cool tourney opportunities spring up.

When they're up against pokerstars as the "option" for U.S. players, they have some pretty high standards to live up to, and I must say, this beta version is
"straight up, ghetto". There are a LOT of things that need a LOT of work, and in my opinion, they should have left the site offline until it was at least respectable, which this is not.

I understand estimating amount of users is unreasonable, however having only 350 players online at nite will not attract or be a profitable solution.

I myself will play on FCP over pokerstars just because of the support and future I see at FCP, however anyone trying to make a income or a consistency of an income is truly weighing their options.

Yes you can offer bonuses but like we have found out on many sites before they are nearly impossible to clear with very low amounts of traffic.

I am not asking for miracles just maybe a hint of a plan and projective goals that FCP has. Like any other business a plan must be in place, and with us supporting these plans, I think a little need to know is not too much to ask.

Look at the amount of (albeit tiny ones that I've never even heard of) sites that are supposedly signed up to be in this new network.

They're expecting to get a very high volume of players.

They certainly have their work cut out for them. I hope that they're able to figure it out, but at this point, I'll be at stars until further notice.

The sites that will provide the bulk of the traffic for the Digital Gaming Network have't joined yet but over the next weeks will be joining to help provide the player base that is needed.

We can't make announcements for those sites or the DGN .

i also just remembered something regarding player notes:

assuming taking notes on other players is a feature that will be implemented later, it's VERY useful to be able to view those notes just by hovering over that player's sn or avatar rather than having to right click and go to the note editing screen to see what you've already typed. this is one of few things that aggravates me about stars.

most of the other suggestions seem pretty universal. i'm planning on going through each little bit of the software and will give a very detailed "report" later.

I can't play with this software.

Knowing that this is the beta version gives me hope and I'll leave my money on the site until January.

Hopefully the platform will be completely revamped and I can support FCP and make some money.

I'm not confident that a system wide reprogramming is even possible no matter how good the support is.

This makes me sad.

Much overlap with previous suggestions, with a priority on them:

Level 1: Won't play unless this is fixed

** Rake is too high for low buy-in tournaments. Why would I pay $1 rake for a $5 tournament when I could just go to another site and play for half that rake? Same with $9/1 instead of $10/1.


Level 2: Will significantly deter me from playing here

** Resizeable tables. This is a biggie.
** Must be able to find our current rank in a tournament
** Chat window needs to be bigger and the dealer messages need to be clearer and more complete. See Ongame software as an example -- the docking chatbox was slick.
** Get rid of exit popup on the cash games warning us about buyin amounts. It's obvious once you do it once or twice.
** Need to make it clearer whose turn it is to act.
** Need to make it clearer if we have preselected an action. It's too subtle right now. Again, see the old Ongame software for ideas.
** Just steal the instant hand history window from PokerStars, it doesn't get any better than that.
** The info from the dealer in the chat box has lots of meaningless verbiage, and useful stuff is not there. I should be able to recreate the hand as I saw it from the chatbox.

Level 3: Makes playing less pleasant, but doesn't affect my decision to play here

** Make the slider bar only stop at multiples of the current minraise amount, so you can't bet weird amounts without typing.
** Tournament information screen should show number of hours/minutes until start so we don't have to do time zone
conversions in our head.
** Need a quicker way to find my online balance

Level 4: Aesthetic/spelling level errors

** Current skin cuts off the heads of the players at the top.

Level 5: The wishlist

** Allow users to submit skins for other users to download. They must display FCP prominently, and must be politically
correct, and cannot offend any pros or FCP members.
** Show probabilities on all-ins once cards are revealed.

Yes, yes, yes, yes, and yes. I don't think I could have put my thoughts into words any better than this.....nh.

The only thing I'll add is to support a dpi of 120 - a very low priority, but it makes everything look too cluttered and changing it is a pain in the ... This has never been an issue on any other poker software...
See thread here for example Text formatting issues

I played the freeroll tonight and noticed to problems that really irritated me.

1. About every 10 or 15 minutes I would be sit out of action. I don't know what was causing this, but when this happened it would not blink the table to let me know action was required and I missed several hands. (at different times) I also noticed this happen to others a few times as they would tell us in chat the the software just sit them out or folded a hand if they had been dealt. This in my mind is a major flaw. If Bob reads this I do have a hand number written down if that will help.

2. Right around the bubble I kept getting switched tables. Like every few hands. This happened several times within 10 to 15 hands. Each time I got moved it would be one to three in front of the bb. I would play through the bb and then get moved back to 2 in front of the bb. I don't know if this is normal or just random, but that was very annoying. Especially when blinds were so big and I ended up having the blinds about 3 times in the same amount of time that others had them once maybe twice.

I noticed that the buy-ins for tourneys were chanced. 9 + 1's went to 10 + 1's, which is what they were. What I can't understand is why $5 sit n gos have a $1 fee. Twice the % of the $10 ones. Can someone explain this to me? If this how it will remain?

Yes this needs to be implimented NOW, right now!!



Seriously tho, Cfinn and WonderfulSplash and others posts nailed most of my concerns already! I also share bdc30's sentiments regarding the "straight up, ghetto" feel.
Might have been better to wait with the launch until they had an atleast half decent product.

And 2 suggestions to add:
I really liked the ongame feature where you could use the scroll button (on the mouse) to decide your betsize
and the abillity to create your own ring table.

Good luck fcp

I would like to see 9 seat table instead of 10 seat tables. I don't like 10 seat tables.

Rev

I recieved my deposit bonus along with a nice, although somewhat erotic, e-mail from Matt !! This thread needed something positive !!

9 handed play is fine for cash games and MTTs, but NOT for SNGs! Do NOT implement 9 handed SNG tournies!!!

Why does the min bet amount double on the turn for NL cash tables?

That's not right.

re-connection needs to be better.

table stayed stuck after a very short disconnect problem. (stars just flashed a reconnecting dialog for a few secs)

I had to close the table and reopen. It did remember i was sitting there tho when it came back.

how about slowing down the cards when players are all-in? sometimes i cant even tell what all the cards were and what the winning hand was. just a thought to add some 'real game' feel

I agree. I find the cards are moving a little too fast. Hard to follow.

• new poker room
• custom avatars
• new cards
• something has to be done with the cashier. You should be able to access through the main lobby. not another IE window, then have to login, it sucks.

I read this thread and all of the notes I made while playing this morning have been mentioned.

This Beta version means that there are some software guys getting little or no sleep working to improve FCP: Congrats to them. That said, keep working, the site is a mess and needs a lot of work.

If the FCP poker site has the money, hire a graphic designer that has logged a few thousand hours playing poker online. The look has to improve. In this morning's SNG, 'the' most annoying thing at that table (aside from me ...) was the fact that when I knocked out a player, the Avatar remained. This is a really important change that has to be addressed quickly: Empty seats should be EMPTY. A graphic designer will be able to improve the look of the tables a lot.

Population: There are not many players, so you have to encourage the few that are coming. Regular freerolls with $50 or $100 thrown in is a good idea.

Rake: It looks like the rake has increased. This is a very, very poor business move on the part of FCP if it turns out to be correct. A very smart PR move would be to recognize the problem and for an introductory period, issue rakeback into player accounts based on activity during the month. If you cannot fix the problem, at least do something. It also promotes activity. It does not have to be much, but something so that players know that while you are looking at the problem, there is an activity bonus dropping in.

Deposit Bonuses: I made a deposit this morning and there was zero deposit Bonus added. This has to be automatic. If there is a delay, use the fact you are doing it later to send a nice email thanking the player for the deposit and confirming that the deposit bonus has been dropped into your bonus account.

Partypoker started with some of the clunkiest software in existance. They had a very strong culture of encouraging players for improvements, and they acted on those improvements on a regular basis. Set up a freeroll for everyone posting a legitimate improvement because FCP "wants" input to improve the poker site.

That's it for now.

ok, a few things now that ive played around with the software a little more...

1) Do something about the players names/stack sizes to make them easier to read. It looks really bad having them just sitting there typed on top of the cartoons. And when I switch to the non cartoon skin the names&stacks should move (on top of the seats like they are on the end seats would be great).

2) Opening a browser page every time i want to do something in the software HAS to go. Especially with the cashier. Having a cashier window that opens inside the software and clearly displays money in play, total in my account, how much bonus money i have should be a top priority. Its really frustrating having an IE window pop up and have to log in again just to check an account balance. If im logged into the software, i should be able to click the cashier icon and view what ever info i need.

2a) The transfering money between accounts is annoying too. When i deposit, i should be able to use that money for whatever i want related to FCP without having to move it around. From cashier to poker/casino and probably back when i want to cash out. The fewer steps the better. I noticed you dont have to transfer bonus money anymore, thats a step in the right direction!

3) Hand histories written and stored on my harddrive. I know that for the majority of us who use Poker Tracker this is a must as far as tracking our stats from play. Having to request HH's by email is a major hassle and one that really turns me off from playing at a site. An easy to view "last hand" type history on the table would be great too. (and dont make it open in my browser like everything else!! lol )

4) Those circular buttons in the left hand corner of the table. Theres too many of them ,and its hard to tell what they are. They really clutter up the table.
IMO all you really need in that spot is:
- a button where i can easily reload my chips at the table
- a "lobby" button
- an options button
If i want the cashier or live support i can get there from the lobby. and if i want to exit the table, theres a big red X in the corner of the window anyways.
And make them easily identified (at least for me the scrollover text doesnt really work that well)

Actually, for the options that are offered, its probably better off just to add that into the lobby, id rather adjust my options from the lobby than the table anyways, and it seems i cant even do it in the lobby.





I agree with a whole bunch of the other suggestions people are making. In my opinon, the LESS you can make this site look and run like ongame, the better.

As far as general gripes i have with it right now, the table is WAY to cluttered, even with the cartoons off. The text on the table for The player names/stack sizes/size of the bet etc... make the software look like it was written in 1988. I know you guys can do something to make it look a little more professional.

Someone said above that the rake has increased?? If so thats ridiculous. Ongame had the worst rake schedule in the business and if this is higher theres nothing more you can do to drive players away. I havent played real money cash games yet so i dont know for sure, but especially if we cant get rakeback, a higher rake than the other popular sites will definitley keep a good portion of your serious players away. (i do notice the rake on tourneys sucks $5+1? thats not gonna fly. $5+.50, $10+1, $20+2....these have been pretty much standardized across the industry.)

oh yeah on 6max instead of 5max tables like you had on ongame....9man tables would be better than 10 for cash games too.

ok, thats about all i have for now (other than what others have said many times already!). I hope it doesnt sound like im bitching, i just wanted to point out what id like to see changed.
From the looks of it, most of the "issues" we're having with the new FCP are aesthetics and should be easy to change.

Keep up the good work and i hope to see FCP turn in to one of the best places to play!

1 more:

block players that aren't on the table from participating in chat.
people pop in to promote sites or to ask for $ transfers.

Actually, this should be an option at the player's discretion. Either enable or disable observer chat. See Full Tilt for an example.

-Don't know if this has been mentioned, but when i minimize the window during a hand, the bar in my menu-bar will light up even if the action isn't on me. It becomes "active" once any kind of action takes place (turns solid blue even when the next hand hasn't even started or it's not up to me to act)

-Oh, and when I am in a hand and the action gets to me, why does it play the old IM noise from older versions of AIM?

-When I'm in a tournament and get timed out, the "Deal me In" button comes up. This should be in cash games, but tournament play should have "I'm Back" or something along those lines.

I echo the complaints that most have noted here. The most important issues on my list are:

1. Entry fees for tourneys are too high
2. Avatars should not be there when player is not seated (I hate when some people that are asking for things like custom avatars since it really doesn't matter when it comes to poker, but these are distracting and affect the betting if you aren't sure how many people are there.)
3. "Smart betting bar"
4. The process of taking notes on opponents is very difficult, a mark by the player would be very helpful.
5. I don't mind the bubbles for selecting fold, check, raise, etc. but since it is the same when it is your action and when it is not, it is difficult to tell when the action is to you.
6. I also noticed that the icon flashes when any action takes place instead of when it is your turn to act.


Also, I was recently in a cash game, the straddle button was not selected but somehow, I put in a straddle. Bob, I have the hand info if it is helpful.

Also, I have been playing the last week and did recieve my bonus but I have seen nothing clear from the bonus account yet. I understand it is every 24 hours but it has been well past that period.

Overall, a great job by all in getting this launched in the short time frame you have had. Obviously there are some bugs to work out but that's what the beta stage is for.

Thanks FCP

Thanks for you feedback Coyote.

Please e-mail the hand number of the hand where you had the problem with the straddle to pokermanager@fullcontactpoker.com .

Nobody has had bonus paid out or FCP Points updated yet since we started at the new network. The techs are working on integrating our database and that of DGN to give us the information to allow us to do those things.

Once that has been done the bonuses will be caught up on but I can't say for sure when that will be completed.

Some repeats here I'm sure but including them anyway to show support for the cause.

Interface/Aesthetics:

-See account balance on main screen again
-Hide avatars for empty seats
-Consistent cards would be nice - the floating face card suit is a bit annoying for some reason
-Play/Real money on separate tabs from main screen


Chat/Info:

-Detachable chat window
-Option to limit chat to only active players - annoying to have railers commenting on what a solid player I am all of the time.
-Ability to selectively mute players' chat
-Show dealt cards in chat window as it was in the old interface

Game Play

-Smart bet slider
-Increased (at least bold) font for bet amounts in front of players
-Check box for preset actions would be clearer than the hover buttons
-Indicator for live straddle
-Previous hand history working again would be sweet
-The action indicator banners could stand to be adjusted a bit - perhaps just not over the cards - silly little thing but when in a blind it lingers a little too long covering the cards causing just a slight nuisance since it takes 3 seconds or so to be able to determine suits easily
-Upon action the players remaining chip/$ count also disappear for a few seconds while the action indicator banner appears. Again, a minor annoyance but still seems to slow things down a bit as far as table pace goes since this amount can factor in decisions obviously.


Player Notes:

-Icon indicating notes exist on player
-Add notes via right click as before

Wish List/Misc:

-Would be cool if there were a way to "tag" players in conjunction with the "Find a player" tool. For example, would be good to be able to find players by a class - add a player to my your own "Fish List" - players you find to be ideal to play against. Conversely have list of players to avoid for whatever reason and be able to indentify those players easily as well.
-I really like the percentages being displayed on tourney all ins so I can retell the bad beats accurately without having to do the math. Would be cool to see this on ring games as well. Of course since it isn't a tourney and cards aren't flipped I suppose that won't happen.
-Stats/Tourney History.
-Return of Private tables

So far, surprisingly, the thing that bugs me the most about the software is the slider bar. I always end up betting odds amounts because it's so hard to stop at the number I want. The reason this is such an annoyance is it affects every hand I play.

Number two is no hand history in chat. Sometimes the bets happen so fast and are so ridiculous, I need to be able to look back to comprehend them, and now I have to go back to hand history window, etc.

Things I like: the hand playback feature is slick. If that could be combined with a hand history window like on Stars so it would be easier to track down (based on my starting hand or relative number of hands ago) a specific hand and replay it, it'd would be above and beyond expectations.

Another thing I like: those action boxes that pop up and say "check" or "fold" etc. They are kind of nice looking and stay up about the right amount of time. They could tinker with placement per the previous comments in this thread regarding being over cards, player names, etc, but they are a nice way to show the action. It's much better than some of the options I've seen on other sites.

My thoughts (most of which have been mentioned already)-

-Give some indication of when a straddle is made (I was just playing 4-handed limit and it threw me when I called what I thought was cutoff's open-raise, only to see him 3-bet me).

-Don't show the regular action buttons in purple until it is actually my turn to act (either use checkboxes or shade the buttons out or something to allow me to select an option ahead of time). Every time somebody bets and the buttons pop up, it takes me a second to realize it's not my turn yet.

-Don't show an avatar for an empty seat. This can get very confusing.

-Show somewhere in the lobby what your current network account balance is. Just for peace of mind.

-Make note-taking less cumbersome. At the very least, just being able to bring up notes by right-clicking on a player's avatar would be nice, rather than having to select their name from a list.

-Also, make the notes easier to navigate. At least, either truncate each line within the box, or else put a horizontal slider bar. A larger window (horizontally) would be even better. It's a huge pain if I type a note that runs off the page, to either read that note later, or to add another note.

Hey Bob,

Now that you have a gazillion suggestions for improvements, what is the process for deciding which ones can and will be implemented and what kind of timeline are we looking at for changes to take affect?

Thanks.

Like what many have said before me.


1. Account balance available in the lobby window.

2. If you have to open up a browser then do it in the users default browser and no just in IE. Also have it learn to use the one window it had already opened instead of always opening up a new one.

3. If no one is sitting in the chair then no avatar should be seen. Also if people are away then show them as away.

4. Check boxes next to the buttons would be nice.

5. Re sizable tables would be nice.

6. Detachable chat windows and adjustable would also be nice.

7. Maybe a pop up window saying what the buttons are on the game and lobby windows would be good too, some work and some don't.

On another note playing in a no limit .10/.20 table the minimum bet is .20 after the flop but after the turn it's .50? Isn't an automatic increase in blinds a limit game rule thing? Am I missing something here? Because I don't see it happening on other sites.

I like the straddle option, never played it before/yet but I like having the option of it though for future use. It looks like once the little things are ironed out that it's going to be a nice site. Who does the network belong to that the FCP is on?

One more thing (I don't think anyone mentioned this specifically or if they did i missed it).

When you finish a sit and go it tells you what place you finished in but not how much you won. I know I should know from playing them what the payout is but it is nice to see it, plus sometimes I forget how much the buy in was for the one i played.

OK one more thing. Can you display what cards were dealt to me in the chat box? Also what hand won but also what the cards on the board and what the winners hand (hole cards) were.

OK thats it.


for now.

There seems to be no way to tell who's sitting out and who's sitting in. Combine that with Avatars in empty seats, and the only way I can tell how many handed the game is, is to count whole cards. That really, really sucks.

The rounding of your table stakes is horrible.

The bet bar is awful.

We need a type-in bet box as well as an improved slider.

The above problems are absolutely critical IMO.

THANKYOU BOB.


Avatars can be removed now





Optons/backround image/ select choice under 'default skin'


ty zsta for the info

Add 5 Card draw poker to the available games.

ive read alot of suggestions, but not all of em, thyeres alot of repeats... my biggest complaint about the site tho, is the tournies... i mean seriously, all there is are 1 and 2.50 dollar tournies and threy get no entrants, lets up the ante a bit and get some better and more expensive tournies... guranteeds are always a sure thing to get entrants... like a 5 or 10k guranteed to start off with, for maybe 20 or 40 dollar events... theres no point playn a tourny for 2.50. right now the only tourny worth playn is the negreanu open.

I'm not going to comment on every suggestion as we have passed on a long list to the software developers.

You can already type in the amount of the bet that you want to make.





A more complete tournament schedule will be coming with more of the tournaments that you are looking for.

The current schedule is just a temporary one.

I agree with most of the previous posts and would like to commend FCP for getting the site up without many problems. Other than the increase in rake for small tournies, the speed of cards flopped and cleared during all-ins takes away from the suspense factor, just a delay of a sec or two can get your heart beating pretty good.

OK...I just got done with tonights freeroll and I have a few suggestions that are probably repeated, but I didn't read through this whole post...

- In the tournament lobby, if I'm looking for a specific player for example...I click on a table, and the players names are listed on the right. But, I have to scroll down to see all of the players at that table. I should be able to see all of the players at that table at the same time.

- F1, F2, and F3 keys were the main thing I liked about the old site. It helped me make bets faster while I was doing other things.

- I noticed at the beginning of the tourny, a couple of people didn't post the blinds right away. Why wouldn't the blinds be auto posted for everyone for tournaments?

- Registration closing 5 min before the tournament starts is very odd and should not happen - most of the people sign up in those last 5 minutes.

- The rebuy option needs to change. I don't want to decide before the hand.

- Lobby chat!!!

- Empty seats should be empty.

- If someone bets, a few seconds pass with the "bet" graphic in fromt of their chip stack. This makes my decision take longer and more of a chance I can not get the bet in before the timer expires.

- When it's my turn to act, I would like the table to pop up to the front of my screen so I can do more than one thing at once without having to keep clicking on the table.

- Why in the tournaments do you end up with cents? If a pot is split, the player closest to the button should end up with one chip more if the pot is an odd amount.

- How do we know if a player is sitting out? This should appear on the screen.

- Instant Hand History I think is a must...also having the betting actions appear in the chat box (with an option to turn it off) would be great as well.

- Account Balance listed in the main lobby is very important as well.

Thats what I came up with playing on the site for 2 hours...I'm sure I would find more stuff if I played it more, but don't know how much that will happen while in the Beta stage.

add 1 or 2 bad beat bonus tables !!!!
just one or two table's to start

It's been said before but I will repeat it. registration closing 5 min before a tourney starts means less players will play. This is costing the site money.

I've been told that the reason for closing registration before the tournament starts is so there isn't a spike in the load on the servers. They are going to try and shorten that time down from 5 minutes.

Two additional suggestions after finally playing in a tourney.

The betting bar, although it seems to be working a little better, I could not move all-in. I always had some chips remaining.

The other request I have is for the tables to break down in a logical order. They seem to break down randomly at this point. I know this is the same as some other sites but I would prefer a regular order. Just from a strategy standpoint, it can affect how you play in a multi table tourney. I'd like to hear others thoughts on this as well.

Thanks.

Just a couple of observations after playing for a week or two.

1. All-in situations are unreadable. The cards flip before you can even see what the situation is. I am not saying it should be played out for dramatic effect like they do on TV, but holy cow. I can't process the information availabe to me before the cards are taken away and I am told that I am out of the tournament.

2. The rectangular bubbles showing what action a player took have got to be adjusted. You can't see a players name or amount of chips left for a bit.

3. Ok I said 2, but here is a third. The cards and chips don't line up very well with the player names. It is very difficult to tell if it is the player on the curve of the table that has cards, or the player next to them. The cards do not appear directly above or below the player names.

I only played for a little while last night and I doubt I came up with any new suggestions but here goes anyway.

No account total in the main lobby window

Hard to figure out the chat, although easy once you do

Players names and chip counts is too small, I actually though one player was named "All ins:2"

Don’t like the avatars in seats when no player there

The software moves way too fast at the end of the hand, several times I won but could not tell right away if he called or folded

We need a player time button

The bet slide bar needs lots of improvement

It would be nice if the cashier did not require another web browser and log in

The buttons that show what a player did are in the way and stay too long

I don’t know if a straddle was ever put on or if they just bet out, need to make that easier to read

I had one slight problem last night, I sat out one hand then clicked to sit in before the hand was over, when they posted blinds I got a pop up asking if I wanted to post or wait (even though I did not miss a blind) I clicked to post and they then dealt the hand but not to me I was still sitting out until the next hand when I posted and was dealt ?

I'm going to be real blunt with this one Bob: That's absolutely bogus. If they can't handle a spike in server load due to last minute tournament registrations, they have no right even running a poker network. And if they can't handle the spikes with one or two sites aboard right now, then the servers are DOA when everyone jumps on.

And do they really think closing registration early is going to make a difference in the spike in the load due to last minute registrations? Maybe for the first couple weeks, as people adjust to the nuances of this network. After that? No. Everyone (save a few new players) will know to register at most 6 minutes before game time. It'll cause the same spike in server load as it would if they were to shorten that time frame to 1 minutes of non-registration a-la Full Tilt.

If they REALLY want to kill spikes in the server load due to registrations in tournaments, they should allow for late registration up to 3 minutes after the tournament starts. That way, there's no real last minute rush to register. OR, they could be really smart, and invest in an army of Gentoo Linux servers to handle the backbone of the network, and this would be a complete non-issue.