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FCP Bob
October 13, 2006

The Ongame Network, owned by bwin, has announced that it will block service to players with U.S. addresses. Full Contact Poker, however, is committed to providing its poker services to all of its existing players and to any new customers in the U.S. or around the world.

As a result of Ongame’s announcement, Full Contact Poker is partnering with a new poker network provider that shares its desire of offering poker software to legally aged players in the U.S. In the unlikely event that your service is interrupted during this transition time, contact our 24/7 player support team. We promise to keep our players informed of any new developments and appreciate your continued support.
Canuckickstan
Wow, GG Bob. icon_clap.gif
aucu
Where to
ipoker, AP, UB?
-HAL9000-
umm... Bob, hopefully this "site switch" supports MAC users!?! Please, please, please...PLEASE! *cough*FULL TILT*cough*
aucu
QUOTE (-HAL9000- @ Friday, October 13th, 2006, 6:16 PM) *
umm... Bob, hopefully this "site switch" supports MAC users!?! Please, please, please...PLEASE! *cough*FULL TILT*cough*



FT has No skins
EStormOk
QUOTE (aucu @ Friday, October 13th, 2006, 6:14 PM) *
Where to
ipoker, AP, UB?


If ipoker is what Titan plays through, that will not work. They are cutting us off also.
XX44466XX
Bob, deliver us from evil.

Amen.
Big Mike Watters
Bob...We gotta talk about getting a refund for my Ongame Network ticket. They are referring people back to our operator. I wish the $5200 buy out...

Big Mike
aucu
I think there are only three options,

AP, Doyle, UB

All of them are going to be able to ask a lot, a deal will not be a cake walk.
koolromeo
do you have a timetable for the switchover to the new network?
FCP Bob
QUOTE (koolromeo @ Saturday, October 14th, 2006, 1:14 PM) *
do you have a timetable for the switchover to the new network?


We'll provide more details when we have them but at the moment we have nothing further.
HangukMiguk
Bob, would it be wise to go ahead and withdraw my money? I have faith in you guys, and don't think you guys would run off with the money or anything, I just don't want to have money hanging in limbo indefinitely that I could have in play.

Or will the cashier be accessible during the move?
Ecclesbury
QUOTE (Big Mike Watters @ Saturday, October 14th, 2006, 1:29 PM) *
Bob...We gotta talk about getting a refund for my Ongame Network ticket. They are referring people back to our operator. I wish the $5200 buy out...

Big Mike


Bob, I can appreciate you're proably having a hard time at the moment, and I admire your patience in the face of what must be a constant headache.

I'm with BigMike here, although my situation is much more complicated, since I am a non-US player. You probably can't help me at all, given that this problem is with OnGame, not FCP, but i would appreciate it greatly if you could peruse my comments here amd advise if there is anything you can do at your end, maybe pass on my comments to OnGame through more official channels. (i.e. they might be more likely to listen to you, rather than some UK punk who just appears as a four figure number to them [5200 to be precies!])

Thanks Bob, you're a hero.
FCP Bob
QUOTE (HangukMiguk @ Sunday, October 15th, 2006, 1:55 AM) *
Bob, would it be wise to go ahead and withdraw my money? I have faith in you guys, and don't think you guys would run off with the money or anything, I just don't want to have money hanging in limbo indefinitely that I could have in play.

Or will the cashier be accessible during the move?


It's still premature for us to know how long any disruption will last but it should be for a very short period of time.

US players will still be able to play at On Game and withdrawal their money for a period of time that isn't firm yet to our knowledge but will still be a few weeks away. Even after that date US players will still be able to withdraw their money from their On Game poker account to our cashier system.

Once we have firmer dates and information for everybody we'll let them know.





QUOTE (Ecclesbury @ Sunday, October 15th, 2006, 6:05 PM) *
Bob, I can appreciate you're proably having a hard time at the moment, and I admire your patience in the face of what must be a constant headache.

I'm with BigMike here, although my situation is much more complicated, since I am a non-US player. You probably can't help me at all, given that this problem is with OnGame, not FCP, but i would appreciate it greatly if you could peruse my comments here amd advise if there is anything you can do at your end, maybe pass on my comments to OnGame through more official channels. (i.e. they might be more likely to listen to you, rather than some UK punk who just appears as a four figure number to them [5200 to be precies!])

Thanks Bob, you're a hero.



I've sent a message to On Game and I've been told I'll have more information from them on Tuesday about Poker Classic refunds and who can get one and who can't.
Windbreaker
Hello,

As FCP has decided to switch networks, I had a question regarding qualifying tickets.

Are these transferrable to the new poker room? This may be difficult, since the buy in amounts may not be the same, or it the ongame network can't refund these??

If they're not transferrable, will we be given fair warning to use up all these tourney tickets before the network switch takes place? Should I stop playing qualifiers?

Just a few more things to think about before the switch.
FCP Bob
QUOTE (Windbreaker @ Saturday, October 21st, 2006, 12:14 PM) *
Hello,

As FCP has decided to switch networks, I had a question regarding qualifying tickets.

Are these transferrable to the new poker room? This may be difficult, since the buy in amounts may not be the same, or it the ongame network can't refund these??

If they're not transferrable, will we be given fair warning to use up all these tourney tickets before the network switch takes place? Should I stop playing qualifiers?

Just a few more things to think about before the switch.


Hi, tourney tickets can't be switched over since they are specific to On Game.

If you like a particular tournament and have a ticket for it you should use it. I can't say what the exact procedure will be but you won't lose the value of the ticket in any transition.
shrimp4789
sorry for being dense here Bob, I havnt fully followed everything legally...as far as I knew with the bill being passed, US players cannot play online any longer (well not after the 270 day period). So why are you able to switch networks legally and allow US players to play on your network?

Not to say its a bad thing, I think its great you can.....just wondering why you can. Thanks
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