FCP Bob
Friday, March 17th, 2006, 5:31 AM
QUOTE (rog @ Friday, March 17th, 2006, 12:04 AM)

So, I transferred 10 bucks into my poker bonus account, and cleared it in a couple hours. Now I tried to transfer some more, but it says I have a bonus pending. Do I have to do anything to get rid of my cleared "pending" bonus so I can start clearing some more?
Hi rog, the problem isn't something that you didn't do or can do but there seems to be a glitch in the communication from the Network to our back end when a player has cleared their bonus. The Network has placed your cleared bonus in your poker account but as you have found out you can't start a new bonus yet.
We'll get the techs working on this. We know who has been effected and we'll let you know when you can start a new bonus and we'll also compensate you for the time that you haven't been able to clear your bonus.
Regards
Bob
FCP Poker Manager