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Jujoki3
Whenever i click on tournament info to see the payouts and what places pay, it always redirects me to http://www.fullcontactpoker.com/poker/tournaments/. Is support trying to fix this? or is there a problem on my end?
FCP Bob
QUOTE (Jujoki3 @ Sunday, March 12th, 2006, 3:53 PM) *
Whenever i click on tournament info to see the payouts and what places pay, it always redirects me to http://www.fullcontactpoker.com/poker/tournaments/. Is support trying to fix this? or is there a problem on my end?



Hi Jujoki3, we haven't heard any reports that this is a problem for others at the moment.

Are you using the download or java version of the software and are you using a pop up blocker ?

If you either get a break in the tourney that you're in or before your next one you maybe can try and reboot your computer to see if that clears things up.
Jujoki3
i just tired to java version, and it worked.

reinstalled the download version, and it still doesn't work and redirects me to the general tournament page. I also tried disabling my pop up blocker and antivirus program, but still to no avail. What kind of program is used when i click on tournament info? is it just IE?

this is the html i get in my browser when i clicked on a tournament that already finished

https://secure.worldwidesupport.com/servlet...Ftournaments%2F
FCP Bob
QUOTE (Jujoki3 @ Sunday, March 12th, 2006, 5:08 PM) *
i just tired to java version, and it worked.

reinstalled the download version, and it still doesn't work and redirects me to the general tournament page. I also tried disabling my pop up blocker and antivirus program, but still to no avail. What kind of program is used when i click on tournament info? is it just IE?

this is the html i get in my browser when i clicked on a tournament that already finished

https://secure.worldwidesupport.com/servlet...Ftournaments%2F



Let me pass this situation on to the techs and see if they can think of a reason that this is happening.
Jujoki3
any updates yet?
FCP Bob
QUOTE (Jujoki3 @ Wednesday, March 15th, 2006, 5:01 PM) *
any updates yet?


Are you still having the problem ?

One suggestion that I heard was to make sure that your Windows Updates are all current as that can sometimes cause problems with the download version of the software.

I did ask the Network techs and I'll follow up with them again to see if they have any suggestions.
blakheart
Click to view attachmentIf anyone besides me is still having problems, I have attached an excel spreadsheat I use. this works for most tournaments I play.
FCP Bob
QUOTE (Jujoki3 @ Sunday, March 12th, 2006, 5:08 PM) *
i just tired to java version, and it worked.

reinstalled the download version, and it still doesn't work and redirects me to the general tournament page. I also tried disabling my pop up blocker and antivirus program, but still to no avail. What kind of program is used when i click on tournament info? is it just IE?

this is the html i get in my browser when i clicked on a tournament that already finished

https://secure.worldwidesupport.com/servlet...Ftournaments%2F


Hi jujoki, I have a bit of a fix that you can use to get the information that you need.

Since you can access the tourney results page using the Java software you can play on the download version if that is what you prefer and you can also log into your account from the Java software as well as call up the tourney results page from there. You then can refresh that page as needed.
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