33 replies to this topic

[Footballguru]

I have dell inspiro 6000. My LCD screen looked real dirty so i decided to clean it. Spray some all purpose cleaner and wipe it off. still some more dirt so do it again. and again 1 more time till its nice and clean. then all of a sudden screen turns like blurry and fked up. I turn it off then back on, doesnt really work. Realized i broke my goddamned screen. I must be ****ing mentally retarded. Heres my WONDERFUL ****ING options:

Send in to Dell and get it repaird like new.............for 500 hundred dollars and entire CPU only cost me 1k

Buy external monitor for 50-200$. WIll work but will lose the point of owning a laptop.

Buy a new computer for 1k ish.


WTF how am i so fking stupid. I really want to shoot myself sometimes.
What would you guys do if this *hypothetically* happened to you. ( we all know I am the only person on earth to do something this stupid)

[DonkSlayer]

Did you little companion book with the computer say you can't use all-purpose on it? If not, you might have a sporting chance at having them replace it for you.

[Ron_Mexico]

Did you little companion book with the computer say you can't use all-purpose on it? If not, you might have a sporting chance at having them replace it for you.

if by sporting you mean "No" chance, then yep, he's money.


It doesn't say don't clean it with urine, it's kind of implied. See where I'm headed with this?

I'm impossible to list all of the dont's

good luck OP

lesson learned, an expensive one sadly.

[thehidden]

Did you little companion book with the computer say you can't use all-purpose on it? If not, you might have a sporting chance at having them replace it for you.

very good idea!! maybe even negotiate with them, it's an outside shot but it might work. Tell them you are using this computer for only another year or so, so if they split the cost with you it would be remembered when you are in the market in a year. They might even come back at you and say well we maybe can work a deal with you for a new computer now, for a good price.!

try it, it works

[SuitedAces21]

That sucks man. If you havent told the people at Dell what happened yet, try and find a way to lie about what happened and get a new comp. Maybe tel them you cleaned it how the manual says (look that up) and then it got all messed up.

[Ouch-8s]

Just ask the obvious -

all purpose cleanser can smear the non-reflective coating, is that what happened here? Did you spray it on the monitor (no no) or on a cloth (less of a no no)? Did you get a Complete Care waranty? If you did, you could throw it down the stairs, jump up and down on it, and clear it with Mexico's urine and they would still replace it...

If you do replace it, get Complete Care. It's expensive but worth it - laptops break too easily.

[SBriand]

That sucks.

Here is a question though, what can you use?

I just bought a new lap top and I have smudges on the screen but I worry about what the OP went through. What can you use? I used my camcorders lense tissues but that didn't really work.

[Footballguru]

very good idea!! maybe even negotiate with them, it's an outside shot but it might work. Tell them you are using this computer for only another year or so, so if they split the cost with you it would be remembered when you are in the market in a year. They might even come back at you and say well we maybe can work a deal with you for a new computer now, for a good price.!

try it, it works

You think a huge company like Dell would ever do somethign like this? On the phone the way the woman told me the price it sounded like the opposite of negotiable. "498 plus tax". Like a robot. Although it makes sense from a business standpoint I doubt that a company like Dell would ever work this way. but maybe???

Just ask the obvious -

all purpose cleanser can smear the non-reflective coating, is that what happened here? Did you spray it on the monitor (no no) or on a cloth (less of a no no)? Did you get a Complete Care waranty? If you did, you could throw it down the stairs, jump up and down on it, and clear it with Mexico's urine and they would still replace it...

If you do replace it, get Complete Care. It's expensive but worth it - laptops break too easily.

the big no no. I had no idea about LCD screens, didnt even think it would affect it. The warranty i have does not come into effect with what she said "accidental" problems.


And I already told them the truth about what happened. ithought about lying to them, but im sure they would have found out when they went to fix it and found some 409 cleaner in the screen.

[zsta2k6]

You think a huge company like Dell would ever do somethign like this? On the phone the way the woman told me the price it sounded like the opposite of negotiable. "498 plus tax". Like a robot. Although it makes sense from a business standpoint I doubt that a company like Dell would ever work this way. but maybe???

If you feel comfortable enough tinkering around with the inners of your computer, you could get a replacement screen on ebay and replace it yourself. It is pretty simple to do, just have to be careful and make sure you dont lose any screws. It'll still cost you about $250... but that is still half of what dell wants to charge you.

[thehidden]

[quote name='Footballguru' date='Monday, October 16th, 2006, 9:37 AM' post='1471668']
You think a huge company like Dell would ever do somethign like this? On the phone the way the woman told me the price it sounded like the opposite of negotiable. "498 plus tax". Like a robot. Although it makes sense from a business standpoint I doubt that a company like Dell would ever work this way. but maybe???


you were speaking to customer care right? talk to someone in sales. how do you think they became so big, by selling computers!

EDIT: that sounded prickish, i just ment that they are good business people and if they are progressive they will understand a good oppertunity to win a life long customer by apeasing you! and they will smell the sale of extended or 100% warrenty

[CardWarfare]

Meh, don't feel bad. I lost a huge pot in LHE in the midst of a month long horrible run and punched my screen. Twice.

[thehidden]

Meh, don't feel bad. I lost a huge pot in LHE in the midst of a month long horrible run and punched my screen. Twice.

well atleast you got a good snap jab, so you got that going for you

[mrdannyg]

i think you should sue the all-purpose cleaner maker. unless it says "all-purpose cleaner, but will likely break anything important you try to clean," then i think it is being falsely advertised, since it seems implied that if it cleans something, then that thing should not break.

[thehidden]

i think you should sue the all-purpose cleaner maker. unless it says "all-purpose cleaner, but will likely break anything important you try to clean," then i think it is being falsely advertised, since it seems implied that if it cleans something, then that thing should not break.

actually sir that is a good idea...call them and complain!!

[JMoney2681]

Wait, what? You can't clean your computer screen with urine? BS.

Meh, don't feel bad. I lost a huge pot in LHE in the midst of a month long horrible run and punched my screen. Twice.

LMAO! That sounds like me, only I punched the screen 3 times....

I'm holding 88

A-J-8 flop, turn A, river 9...douchebag has A9...GG me. Heaving betting on all streets. Life tilt is just around the corner now.

[Ouch-8s]

i think you should sue the all-purpose cleaner maker. unless it says "all-purpose cleaner, but will likely break anything important you try to clean," then i think it is being falsely advertised, since it seems implied that if it cleans something, then that thing should not break.

It's the American Way!

[Wandigo]

Not sure if this helps you but last week my dad broke the "G" key off his laptop. And since Dell wanted him to send it in to them and wait 2 weeks to get it back, he just took a new "G" key off a display laptop in Best Buy.

Good luck cruisin outta there with a monitor though..

[No_Neck]

if you try to call them, make sure you talk to somone in the US, the Indian people are brick walls, they will just keep saying I am sorry sir that is our policy.

tell them to tranfer you. Talk to a supervisor, they are the only ones that can really do anything.

[Footballguru]

OMFG i just got back from class and was liek what the hell, lets see if it works...OMG its working right now. I guess there really is a god. Hopefully it continues to work and this wasnt a fluke. Now for a nice vodka and club soda to help ease the nerves. god i love college

on a seperate note...i broke a laptop also on a bad beat a couple years ago when i first started playing. Bubble of FT of MTT on pokerooom, go all in with AA called by 1010 flop AK8 turn 10 river 10 ill never forget it...but so happy right now...but that cost me 1k sicne it was totally broke and i just bought a new laptop.

[CrackofmyACE]

Meh, don't feel bad. I lost a huge pot in LHE in the midst of a month long horrible run and punched my screen. Twice.

ive come so close to doing that so many times its ridiculous .... somehow I always stop myself halfway through the windup then get up and pace the room growling and spewing profanities.....

I do need a new comcast remote though...it didnt make it through my last bad run