12 replies to this topic

[pong1092]

Today with hours before the Grand tournament I decided to enter a level 1 sit n go for like 14 dollars. This was about 4 hours prior to the tourney starting so there was time to play a level 1 and 2 sitngo. Well I won the level 1 sit n go. So i go to lobby to look for a level 2 sit n go to start. Sure enough there isnt any to be found. Still 3 hours before the event so there was plenty of time to play another tournament. Well I have been told this is basically worthless but it doesn't expire till Feb. 15th. Whatever that means since there are no other tournaments with this value(112+8). So Because of this I have decided to leave FCP. Thanks Daniel for the site but it is not upto par with the rest of sites that are out there. It would be one thing if I had time to use this ticket and didn't but I didn't even have time to use it.

Quote

** You are now speaking with Misha - Full Contact Poker Support, Full Contact Poker Support. **FloppedEm : I just won a level 2 sit n go to the grand tourney and now I cant use itMisha - Full Contact Poker Support : Hello.FloppedEm : my name is FloppedEm0 on thereMisha - Full Contact Poker Support : Unfortunately if it is full there is nothing we can do about that.FloppedEm : ok so did i just win a tourney a lose money thenFloppedEm : So is the ticket that I just won worthless?Misha - Full Contact Poker Support : Unfotunately the tickets can only be used for what they are prescribed for, we cannot change the value of the ticket.FloppedEm : can I use it for a later tournamentMisha - Full Contact Poker Support : Unfortunatley not, the tickets can only be used on the selected tournament.FloppedEm : So is the ticket that I just won worthless?Misha - Full Contact Poker Support : On the ticket.Misha - Full Contact Poker Support : Unfortunately yes.FloppedEm : Okay so you just stole my moneyFloppedEm : I will be quiting this site now. I would like to request a cash outMisha - Full Contact Poker Support : I am checking in with my manager to see whether you would be able to use the ticket on another tournament.Misha - Full Contact Poker Support : One moment please.Misha - Full Contact Poker Support : I just checked in with my manager and the expiry on the ticket is 2006-02-15 11:57:32Misha - Full Contact Poker Support : So you will be able to use it again.Misha - Full Contact Poker Support : Sorry for the misinformation.FloppedEm : I have not seen any other tournament with the same buy in what would i be able to use it forFloppedEm : So I still have a worthless ticket till the 15 of feburary thats nice to knowMisha - Full Contact Poker Support : There should be a tourney with the same buy in announced in the near future.Misha - Full Contact Poker Support : I will make a note of this and check in with the network in this matter.FloppedEm : Then why even allow me to sign up for the first tournament.Misha - Full Contact Poker Support : I realize there is a discrepancy in the issue and I am making a formal request for this issue to be looked into on your behalf.FloppedEm : Okay well tell you what tell your manager you just lost a player and I will be withdrawing my money today. I can play at other sites where they actually know how to run things. thanks for the help

How long will it take for this to be deleted.

[FCP Bob]

pong1092 please check your PM

[pong1092]

Thanks for the reply FCP. I will cashout my money today and then consider coming back after I find out what will happen with the ticket.

[Marcstar]

WOW..that sucks man. What a mess. Are these Level things still up on the site?? I mean if they are that's so wrong.

[Vatche]

Marcstar said:

WOW..that sucks man.  What a mess.  Are these Level things still up on the site??  I mean if they are that's so wrong.

lol...i poseted this same thing but u had a different respond 4 me

[Vatche]

the same thing happened to me with step 2 MTT...i won a ticket(108$)last night but there were no more step 2 tournys...they kept opening step 1 tournys after the LAST step 2 tourny was already running...i am frustrated as wellbut its not FCPs fault...pokerroom is the one running this tournament and the qualifiers, not FCP...even tho u can play thru FCP as i did...

[theone]

Vatche said:

the same thing happened to me with step 2 MTT...i won a ticket(108$)last night but there were no more step 2 tournys...they kept opening step 1 tournys after the LAST step 2 tourny was already running...i am frustrated as wellbut its not FCPs fault...pokerroom is the one running this tournament and the qualifiers, not FCP...even tho u can play thru FCP as i did...

sure its their fault... they decided to use pokerroom as poker site to use.. I agree with lots of people that think fcp is just not at the same level as say Full Tilt. I am a charter member and would love to play in the free rolls, but with all the war stories i hear about people trying to cash out Im not sure. What if you won the freeroll and couldnt get your money? I no like the choice of poker sites...

[Vatche]

theone said:

Vatche said:

the same thing happened to me with step 2 MTT...i won a ticket(108$)last night but there were no more step 2 tournys...they kept opening step 1 tournys after the LAST step 2 tourny was already running...i am frustrated as wellbut its not FCPs fault...pokerroom is the one running this tournament and the qualifiers, not FCP...even tho u can play thru FCP as i did...

sure its their fault... they decided to use pokerroom as poker site to use.. I agree with lots of people that think fcp is just not at the same level as say Full Tilt. I am a charter member and would love to play in the free rolls, but with all the war stories i hear about people trying to cash out Im not sure. What if you won the freeroll and couldnt get your money? I no like the choice of poker sites...

ur right, i dont think its as good as full tilt or pokerstars...but i was just addressing that 1 specific issue about the qualifiers...as far as the cash outs go...its still early and hopefully, they will solve that problem...

[tuohsix]

1) I am steamed that the customer service gave you wrong advice..that is almost criminal..and IF you left because of that I wouldn't blame you...However once you calm down a remember that the misinformed CSR is human like yourself..and perhaps you can rely upon the CORRECT info once it is given to you...FCP being a 'skin' on a very established network is not out to fleece you..Daniel I am sure wouldn't put his rep on the line to steal less than he might make in a given night....the 'GT' tourneys are periodic 4 or 5 months apart..it is doubtful that you will not be able to use the ticket..2) a little homework on your part would have possibly saved you the hassle.if I read the post correctly you left a relatively short time span between your start and the GT's beginning...I notice the qualifiers for GT's starting months in advance..just as you will see WSOP qualifiers starting -in mid/late January...maybe your FCp account was your introduction to the network and it was a short time from 12/6 to 12/18 to become aware of the circumstanceeither way I hope you find a solution to your liking..

[Marcstar]

Vatche said:

Marcstar said:

WOW..that sucks man. What a mess. Are these Level things still up on the site?? I mean if they are that's so wrong.

lol...i poseted this same thing but u had a different respond 4 me

Yeah ...sorry man...I didnt really understand it when you posted. I guess this guy explained it better. It was only after I read this that I finally understood what you were talking about. So yeah..you were right.

[Vatche]

Marcstar said:

Vatche said:

Marcstar said:

WOW..that sucks man. What a mess. Are these Level things still up on the site?? I mean if they are that's so wrong.

lol...i poseted this same thing but u had a different respond 4 me

Yeah ...sorry man...I didnt really understand it when you posted. I guess this guy explained it better. It was only after I read this that I finally understood what you were talking about. So yeah..you were right.

its all good

[pong1092]

tuohsix said:

1) I am steamed that the customer service gave you wrong advice..that is almost criminal..and IF you left because of that I wouldn't blame you...However once you calm down a remember that the misinformed CSR is human like yourself..and perhaps you can rely upon the CORRECT info once it is given to you...FCP being a 'skin' on a very established network is not out to fleece you..Daniel I am sure wouldn't put his rep on the line to steal less than he might make in a given night....the 'GT' tourneys are periodic 4 or 5 months apart..it is doubtful that you will not be able to use the ticket..2) a little homework on your part would have possibly saved you the hassle.if I read the post correctly you left a relatively short time span between your start and the GT's beginning...I notice the qualifiers for GT's starting months in advance..just as you will see WSOP qualifiers starting -in mid/late January...maybe your FCp account was your introduction to the network and it was a short time from 12/6 to 12/18 to become aware of the circumstanceeither way I hope you find a solution to your liking..

1. Didnt say they tried to wanted to or did anything related to stealing. I am vary aware of what FCP is and I dont really think this is there problem. I can now qualify for grand 6 tourneys. so i guess ill do that. but i have withdrawn my money from my account and wont be back. By ur logic of 4 to 5 months apart i wouldnt be able to use the ticket since it expires in 2 months but thats not the case i am going to use it then only use the FCP poker client to rail DN and the rest of you. I'll stick to full tilt. 2. A little hw on my part? I looked and saw that level 2 were still open. why close level 2 first. Make sense to close level 1 first let them finish then let anyone register who needs to for level 2 then dont add any more tourneys. Simple

[tuohsix]

NEXT GT IS IN FEB..on the schedule now...