22 replies to this topic

[Bryan S. - PokerStars]

PokerStars would like to alert everyone to a problem that will be affecting some players very soon. For users running older versions of the software, the SSL Encryption Certificate will be expiring on May 21. If you are running the latest version of our software, this will not affect you at all. If you received an update in the last 4-5 days, then you have the newest version.However, if you are running an older version of our software, you may not be able to connect to the server. The current version of the software is 2.487; you can check your version number by going to Help > About PokerStars in the main lobby. If the number is lower than that, you are running outdated software.Should you not be able to connect to the server after May 21, the solution to this problem is to go to the PokerStars website and download/install the latest version.PC users can download the latest version here: http://www.pokerstar...poker/download/Mac users can download it here: http://www.pokerstar...r/download/mac/Once you have installed the latest version, you should be able to connect and login to the software normally.There is an alternative (and slightly more complicated) way to get this update after May 21. If you set your system date back to May 20 or earlier, and then launch the game client from your desktop, the software will download and install only the update. After you complete the update process, you should then re-set your system date to the correct one.We apologize for this inconvenience, and thank you for playing on PokerStars.All the best,Bryan S.PokerStars Poker Room Management Team

[suicideking]

Who's gonna clcik those? Lol. +1 b4 delete.

[qyayqi]

looks & sounds legit. thanks for the heads up, bryan. i'm sure some people run the pstars client directly rather than running your updater first.

[outsider13]

Bryan, doomswitch, thanks!

[TrueAce13]

I give this thread 5 more minutes before the delete button is hit. But thanks for the warning anyways, as said, I will wait to get my notice from PS

[jdrury12]

+1 before delete

[Jariso13]

If I remember correctly from the past I am pretty sure that this guy has made legit Pokerstars posts previously. I just do get why Pokerstars wouldn't have automatically updated on everyones computer just by opening the software.

[RDog]

Jariso13, on Tuesday, May 20th, 2008, 7:16 AM, said:

If I remember correctly from the past I am pretty sure that this guy has made legit Pokerstars posts previously. I just do get why Pokerstars wouldn't have automatically updated on everyones computer just by opening the software.

Pretty sure he is saying for anyone that hasn't opened the software in a while and gotten the new update.

[FCP Bob]

This FCP account belongs to Bryan from Poker Stars.

[veritas est]

tytytyty

[qyayqi]

Jariso13, on Tuesday, May 20th, 2008, 8:16 AM, said:

If I remember correctly from the past I am pretty sure that this guy has made legit Pokerstars posts previously. I just do get why Pokerstars wouldn't have automatically updated on everyones computer just by opening the software.

qyayqi, on Tuesday, May 20th, 2008, 8:06 AM, said:

looks & sounds legit. thanks for the heads up, bryan. i'm sure some people run the pstars client directly rather than running updater first.

good to have an official pstars voice on the forum.

[Merby]

FCP Info, on Tuesday, May 20th, 2008, 7:32 AM, said:

This FCP account belongs to Bryan from Poker Stars.

In before pinned.

[psujohn]

Jariso13, on Tuesday, May 20th, 2008, 10:16 AM, said:

I just do get why Pokerstars wouldn't have automatically updated on everyones computer just by opening the software.

Reading comprehension ftw.

[bbgun]

Bryan S. - PokerStars, on Tuesday, May 20th, 2008, 8:38 AM, said:

PokerStars would like to alert everyone to a problem that will be affecting some players very soon. For users running older versions of the software, the SSL Encryption Certificate will be expiring on May 21. If you are running the latest version of our software, this will not affect you at all. If you received an update in the last 4-5 days, then you have the newest version.However, if you are running an older version of our software, you may not be able to connect to the server. The current version of the software is 2.487; you can check your version number by going to Help > About PokerStars in the main lobby. If the number is lower than that, you are running outdated software.Should you not be able to connect to the server after May 21, the solution to this problem is to go to the PokerStars website and download/install the latest version.PC users can download the latest version here: http://www.pokerstar...poker/download/Mac users can download it here: http://www.pokerstar...r/download/mac/Once you have installed the latest version, you should be able to connect and login to the software normally.There is an alternative (and slightly more complicated) way to get this update after May 21. If you set your system date back to May 20 or earlier, and then launch the game client from your desktop, the software will download and install only the update. After you complete the update process, you should then re-set your system date to the correct one.We apologize for this inconvenience, and thank you for playing on PokerStars.All the best,Bryan S.PokerStars Poker Room Management Team

This won't be possible for me. I used up all of my remaining plutonium last week and have none left to power my flux capacitor...

[zimmer4141]

Merby, on Tuesday, May 20th, 2008, 6:55 AM, said:

In before pinned.

Niiiiice.

[king1305]

LOL at people doubting the most reputable Support person on teh interwebz.Bryan, can you please leave Stars and move to Full Tilt and change their Customer Service Dept to be more like Stars?

[Balloon guy]

Do the techs over at PokerStars drink a lot of Pro Player or what?487 updates?How many of these were just color changes on the title screen so they could justify their paychecks?487?I think Microsoft is on number 78, since Windows 3.1487?Really?

[Jeepster80125]

psujohn, on Tuesday, May 20th, 2008, 3:01 PM, said:

Reading comprehension ftw.

English is hard.

[no not baxter]

king1305, on Tuesday, May 20th, 2008, 11:35 AM, said:

LOL at people doubting the most reputable Support person on teh interwebz.Bryan, can you please leave Stars and move to Full Tilt and change their Customer Service Dept to be more like Stars?

[Merby]

Balloon guy, on Tuesday, May 20th, 2008, 8:37 AM, said:

Do the techs over at PokerStars drink a lot of Pro Player or what?487 updates?How many of these were just color changes on the title screen so they could justify their paychecks?487?I think Microsoft is on number 78, since Windows 3.1487?Really?

Serious answer: I suspect that they need to regularly update their security software to keep it... Secure.Actual answer: They are trying to send out the "perfect" number of updates: 496.