1 reply to this topic

[threesfull]

To Daniel and poker enthusiasts: Just wanted to post the following exchange between the support group at PokerMountain and me. Anyone else having this problem? As you can see, I am not looking to solve the problem, just wondering if others are having the problem.---------------------------------------------------------------------------------------------------------Sorry Laura,but I don't wish to spend the time that I could be playing on PartyPoker or PokerStars diagnosing the problem. I have no such problem on other sites, so I doubt it is my computer causing the problem.I was only interested in trying your site based on an interview with Daniel Negreanu in BLUFF magazine, in which he says he likes it. Apparently he didn't have the same problems I did.Good Luck to PokerMountain and perhaps in the future I will try it again.SincerelyBen-------------- Original message -------------- > Hi Ben, > > > > We have a "connection diagnosis tool" that I have attached, which will help > us understand why you are unable to connect to our servers. Please see the > following instructions, and then report back to us what you've found. It > will take us about a day to review the information that the tool compiles > for us, but we will get back to you ASAP with what we have figured out. We > thank you greatly for helping us define the problem, hope to have you up and > running very soon! > > > > 1.. Save the attachment to C:Program FilesPoker Mountain > 2.. Click Start, My Computer > 3.. Double click on C: > 4.. Double click on Program Files > 5.. Double click on Poker Mountain > 6.. Double click on PmDiag.zip > 7.. Unzip the contents of PmDiag.zip to this directory (C:Program > FilesPoker Mountain) > 8.. Double click on PmDiag.exe within that directory > > > A dialog box will appear that tells you where the log file (PmDiagLog.txt) > has been saved. (The .log file contains the same information that is > displayed on your screen, and will help us determine where your connection > to Poker Mountain is failing.) Please make note of that location so that > you can attach that file to send back to us for analysis. Or, you can > simply copy and paste the text that appears in the window titled "Poker > Mountain Diagnostics". It can be pasted into any word processing program, > saved, and then attached as a file on the email you send us. > > > > Thank you again for your patience, help, and understanding in this matter! > > > > > > -Laura > Poker Mountain Support > > > ----- Original Message ----- > From: > To: > Sent: Monday, May 02, 2005 5:18 PM > > > > Downloaded your software. > > > > I get the message "cannot connect to server". > > > > Tried re-downloading and used the "repair" option. Got same message. > > > > Tried re-booting, and I get the same message. > > > > What next? > > > > Ben

[faketree]

just an awful, awful site.don't even bother.either daniel had a brainfart when deciding to endorse this site or they showed him a very, very big check.