36 replies to this topic

[why9]

after allowing a friend to use my cpu my accnt was susspended by full tilt. i received an email stating my account was closley assoiated to a player under investigation. that was a month ago ! i have no more patience what can i do ?can any1 help please!!

[FCP Bob]

This should be cautionary tale.Never let somebody play on their poker account from your computer. You are now connected to them and if they have done some scummy things it may come back on you as well.What exactly has Full Tilt's support asked of you at this point ?

[why9]

FCP Bob, on Tuesday, February 23rd, 2010, 2:35 PM, said:

This should be cautionary tale.Never let somebody play on their poker account from your computer. You are now connected to them and if they have done some scummy things it may come back on you as well.What exactly has Full Tilt's support asked of you at this point ?

all full tilt will say is that im closley assoiated via ip adress and need to be patcient but they must know from account info im not him

[Stiles2004]

You're lucky Bob got here first

[Mercury69]

why9, on Tuesday, February 23rd, 2010, 3:36 PM, said:

all full tilt will say is that im closley assoiated via ip adress and need to be patcient but they must know from account info im not him

I am praying that English is not your first language...

[DM_FLOPPEDIT]

same thing happend to me its been 2 months since it happend to me fulltillt wont't tell me who the person is that has an outstanding issiue with them they also said if the mystery person clears up the problem they'll gladly open my account.For the record ive never done anything shady at FTP at the moment iI still have funds in my account.I was at a home game playing on Ftp while i waited anywys i lost connection so i tried to log in from the desktop at the condo where the game was being held,thats where i got the error message, so I tried to log in from my laptop well now I was getting the error messages there too.I sent them email explaining the situation and first it took them 2 weeks to get back now ita been 2 months ill post the emaill they sent me here. Hello Jonathan, Thank you for contacting Full Tilt Poker Support. After reviewing your account, we have determined that you are closely associated with a player who is currently suspended or under review by Full Tilt Poker. We have determined you are associated to this player due to one or more of the following parameters: * Accounts have logged in from the same computer/IP address.* Transfer of funds between both accounts.* Similar information on accounts.* Shared payment processors. For security and privacy reasons, we are unable to release the Player ID of the account in question. To maintain the integrity of our site and for the protection and security of our players, Full Tilt Poker must take all precautions and suspend closely-associated accounts. Once the associated player resolves their issues with us, we'll be happy to reopen your account. Regards, Jonathan CashierFull Tilt Poker

[DM_FLOPPEDIT]

Hello Jonathan, Thank you for your response. We understand your frustration with being unable to access your Full Tilt Poker account. However, we must take all necessary precautions by suspending accounts that are closely associated to accounts that are under review. While the outstanding issue may not involve you directly, we must adhere to this security policy. We apologize for the inconvenience, and we will contact you once our review is complete. Thank you for your patience and understanding. Regards, Conor Financial SecurityFull Tilt Poker 2 months ago!

[lurbz]

DM_FLOPPEDIT, on Tuesday, February 23rd, 2010, 4:35 PM, said:

Hello Jonathan, Thank you for your response. We understand your frustration with being unable to access your Full Tilt Poker account. However, we must take all necessary precautions by suspending accounts that are closely associated to accounts that are under review. While the outstanding issue may not involve you directly, we must adhere to this security policy. We apologize for the inconvenience, and we will contact you once our review is complete. Thank you for your patience and understanding. Regards, Conor Financial SecurityFull Tilt Poker 2 months ago!

took me 2 months too.patience

[DM_FLOPPEDIT]

lurbz, on Tuesday, February 23rd, 2010, 5:36 PM, said:

took me 2 months too.patience

really what was the problem with yours? I guess Ill just wait it out terrible customer service

[lurbz]

DM_FLOPPEDIT, on Tuesday, February 23rd, 2010, 4:38 PM, said:

really what was the problem with yours? I guess Ill just wait it out terrible customer service

Roommate at the time MAd, I was linked due to IP, proved that I had now moved out and the IPs were separate and they let me back.

[Suited_Up]

lurbz, on Tuesday, February 23rd, 2010, 7:04 PM, said:

Roommate at the time MAd, I was linked due to IP, proved that I had now moved out and the IPs were separate and they let me back.

Won't happen if you get a job!!

[lurbz]

Suited_Up, on Tuesday, February 23rd, 2010, 5:07 PM, said:

Won't happen if you get a job!!

I almost did and then I made 1.2k last week and thought better of it.

[why9]

lurbz, on Tuesday, February 23rd, 2010, 7:36 PM, said:

took me 2 months too.patience

same email but i know the player we have been logged in @ same time from miles apart no rule saying dont let people use your cpu ps sorry bout da spellin how can i be responsable for some1elses 30 yr old kid

[Suited_Up]

lurbz, on Tuesday, February 23rd, 2010, 7:12 PM, said:

I almost did and then I made 1.2k last week and thought better of it.

Another month, woot!

[spydur86]

why9, on Tuesday, February 23rd, 2010, 10:58 AM, said:

after allowing a friend to use my cpu my accnt was susspended by full tilt. i received an email stating my account was closley assoiated to a player under investigation. that was a month ago ! i have no more patience what can i do ?can any1 help please!!

'Are you JackQKA by chance?

[lurbz]

Suited_Up, on Tuesday, February 23rd, 2010, 6:19 PM, said:

Another month, woot!

Hopefully 2 >_>

[why9]

spydur86, on Tuesday, February 23rd, 2010, 9:21 PM, said:

'Are you JackQKA by chance?

>>>why9<<<

[mr_druid]

spydur86, on Tuesday, February 23rd, 2010, 7:21 PM, said:

'Are you JackQKA by chance?

-Tom.

[why9]

why9, on Tuesday, February 23rd, 2010, 12:58 PM, said:

after allowing a friend to use my cpu my accnt was susspended by full tilt. i received an email stating my account was closley assoiated to a player under investigation. that was a month ago ! i have no more patience what can i do ?can any1 help please!!

FCP Bob, on Tuesday, February 23rd, 2010, 2:35 PM, said:

This should be cautionary tale.Never let somebody play on their poker account from your computer. You are now connected to them and if they have done some scummy things it may come back on you as well.What exactly has Full Tilt's support asked of you at this point ?

DM_FLOPPEDIT, on Tuesday, February 23rd, 2010, 7:33 PM, said:

same thing happend to me its been 2 months since it happend to me fulltillt wont't tell me who the person is that has an outstanding issiue with them they also said if the mystery person clears up the problem they'll gladly open my account.For the record ive never done anything shady at FTP at the moment iI still have funds in my account.I was at a home game playing on Ftp while i waited anywys i lost connection so i tried to log in from the desktop at the condo where the game was being held,thats where i got the error message, so I tried to log in from my laptop well now I was getting the error messages there too.I sent them email explaining the situation and first it took them 2 weeks to get back now ita been 2 months ill post the emaill they sent me here. Hello Jonathan, Thank you for contacting Full Tilt Poker Support. After reviewing your account, we have determined that you are closely associated with a player who is currently suspended or under review by Full Tilt Poker. We have determined you are associated to this player due to one or more of the following parameters: * Accounts have logged in from the same computer/IP address.* Transfer of funds between both accounts.* Similar information on accounts.* Shared payment processors. For security and privacy reasons, we are unable to release the Player ID of the account in question. To maintain the integrity of our site and for the protection and security of our players, Full Tilt Poker must take all precautions and suspend closely-associated accounts. Once the associated player resolves their issues with us, we'll be happy to reopen your account. Regards, Jonathan CashierFull Tilt Poker

DM_FLOPPEDIT, on Tuesday, February 23rd, 2010, 7:35 PM, said:

Hello Jonathan, Thank you for your response. We understand your frustration with being unable to access your Full Tilt Poker account. However, we must take all necessary precautions by suspending accounts that are closely associated to accounts that are under review. While the outstanding issue may not involve you directly, we must adhere to this security policy. We apologize for the inconvenience, and we will contact you once our review is complete. Thank you for your patience and understanding. Regards, Conor Financial SecurityFull Tilt Poker 2 months ago!

lurbz, on Tuesday, February 23rd, 2010, 7:36 PM, said:

took me 2 months too.patience

[why9]

lurbz, on Tuesday, February 23rd, 2010, 8:04 PM, said:

Roommate at the time MAd, I was linked due to IP, proved that I had now moved out and the IPs were separate and they let me back.

why9, on Tuesday, February 23rd, 2010, 8:18 PM, said:

same email but i know the player we have been logged in @ same time from miles apart no rule saying dont let people use your cpu ps sorry bout da spellin how can i be responsable for some1elses 30 yr old kid