Speedy Petey 0 Posted December 30, 2006 Share Posted December 30, 2006 I am a charter member and my password has not worked for months for some reason. Have emailed 3 times because I can't access the store. No response.Emailed admin about the password issue. No response.Want to update my account with a new email address. Not sure how to do it. No response.WTF? Link to post Share on other sites
socalpoker_j 1 Posted December 30, 2006 Share Posted December 30, 2006 I am a charter member and my password has not worked for months for some reason. Have emailed 3 times because I can't access the store. No response.Emailed admin about the password issue. No response.Want to update my account with a new email address. Not sure how to do it. No response.WTF?FCP Info and Co. are the nuts. Link to post Share on other sites
icemanrulz 0 Posted December 30, 2006 Share Posted December 30, 2006 I am a charter member and my password has not worked for months for some reason. Have emailed 3 times because I can't access the store. No response.Emailed admin about the password issue. No response.Want to update my account with a new email address. Not sure how to do it. No response.WTF?have you tried live chat with support? Link to post Share on other sites
fleung22 1 Posted December 30, 2006 Share Posted December 30, 2006 Post in the FCP Poker Room forum. It'll happen faster there. Link to post Share on other sites
Zach6668 513 Posted December 30, 2006 Share Posted December 30, 2006 Admin is no longer around.Talk to FCP Info. Link to post Share on other sites
FCP Bob 1,312 Posted December 30, 2006 Share Posted December 30, 2006 I am a charter member and my password has not worked for months for some reason. Have emailed 3 times because I can't access the store. No response.Emailed admin about the password issue. No response.Want to update my account with a new email address. Not sure how to do it. No response.WTF?For any issue please contact our support directly. The admin e-mail account is for forum related issues only and if that is where you have been sending your e-mails it isn't the correct place.We have live 24/7 support both by phone and live chat. There's a link on every page of the website to it in the upper right corner. Link to post Share on other sites
Speedy Petey 0 Posted December 30, 2006 Author Share Posted December 30, 2006 Admin is no longer around.Talk to FCP Info.I have also tried live support before and nobody answers. I have emailed the store support directly multiple times to no avail. I have tried all the options that I know about. Link to post Share on other sites
FCP Bob 1,312 Posted December 30, 2006 Share Posted December 30, 2006 I have also tried live support before and nobody answers. I have emailed the store support directly multiple times to no avail. I have tried all the options that I know about.Please send me a private message here in the forum with your account information.It sounds to me like our e-mails to you may not be getting through to you, most likely because of your spam filter. If you use something like Yahoo that is very likely. Link to post Share on other sites
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