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Member Since 30 Jul 2005
Offline Last Active Yesterday, 06:18 PM

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Tech Question (Wifi)

17 October 2016 - 03:01 AM

I have AT&T U-Verse with a NVG599 modem/router.

Ever since the storm last weekend, we can't connect any of our phones or tablets to the wifi, but the PC,Laptop, and Smart TV are all connected just fine.

This has never been an issue before the past. I'm no genius (hence this thread), but connecting shit to wifi is pretty user friendly. Now instead of connecting, the devices just sits there and says "obtaining IP address", and "IP configuration failed" The devices in question are all Android products (3 phones and 2 tablets).

I called help desk and was on the phone for an hour. All they did was run some "tests", and reboot the modem. Habib told me I could call a different number, but would be charged a fee.

Trying to avoid that, so if anyone has any clue what's going on, it would be greatly appreciated.